Question 1

Will we see dolphins or whales during our trip?

Accepted Answer

Madeira's waters are home to resident dolphins and seasonal whales year-round. While wildlife sightings cannot be guaranteed, our experienced crew knows the best spots and our success rate is over 80% for dolphin encounters.

Question 2

What should we bring on the catamaran tour?

Accepted Answer

Bring sunscreen, a hat, sunglasses, swimwear, comfortable clothing, and a waterproof camera. We provide towels, snorkeling gear, refreshments, and all safety equipment.

Question 3

How do I book a private catamaran tour in Madeira?

Accepted Answer

You can book directly on our website at sailingsensation.com, call us at +351-XXX-XXX-XXX, or email info@sailingsensation.com. We offer instant confirmation and will tailor the itinerary to your family's specific needs and preferences.

Question 4

What is your cancellation policy?

Accepted Answer

Free cancellation up to 24 hours before departure. Weather-related cancellations receive full refunds or can be rescheduled at no extra cost.

Question 5

Is the catamaran tour suitable for young children and babies?

Accepted Answer

Absolutely! Our stable, spacious catamarans are perfect for families. We provide life jackets for all ages (including infants), have shaded areas, and our crew ensures everyone’s comfort.

Question 6

How long are the tours and what’s included?

Accepted Answer

We offer half-day (3 hours) and full-day (6.5–8 hours) private tours. All include professional crew, briefing, snorkeling equipment, paddleboards, welcome drinks, snacks, and fuel.

Question 7

Where do the tours depart from?

Accepted Answer

All tours depart from Quinta do Lorde Marina in Caniçal, Madeira’s east coast. Free parking is available. Arrive 15 minutes early for briefing and welcome.

Question 8

Can we customize our tour itinerary?

Accepted Answer

Absolutely! We adjust routes, activities, and timing based on your preferences, weather, and group needs. Just let us know during booking.

Question 9

What happens if the weather is bad?

Accepted Answer

If weather is unsafe, we offer rescheduling at no cost or full refunds. We monitor conditions closely and notify you if plans change.

Question 10

How far in advance should I book?

Accepted Answer

We recommend booking at least 2–3 days in advance, especially during peak season (April–October). For last-minute bookings, please call us directly as we may have same-day availability.

Question 11

What marine life can we expect to see?

Accepted Answer

Common sightings include bottlenose dolphins, pilot whales, sperm whales, and various seabirds. Occasionally, we spot sea turtles and monk seals.

Question 12

What happens if we don’t see any dolphins or whales?

Accepted Answer

While rare (less than 20% of trips), if no marine life is spotted, we focus on the beautiful coastline, swimming, snorkeling, and water activities.

Question 13

Do you have facilities onboard for families with small children?

Accepted Answer

Yes, we have a marine toilet onboard, shaded seating areas, and fresh water. We also provide baby life jackets and accommodate families with special needs.

Question 14

Should I bring food and drinks?

Accepted Answer

Light snacks and welcome cocktails are included. You’re welcome to bring extra food and drinks — we have a fridge/freezer onboard. Catering can be arranged with notice.

Question 15

What if someone gets seasick?

Accepted Answer

Our catamarans are very stable, reducing seasickness risk. We recommend taking medication 30 minutes before if needed. Remedies are available onboard.

Question 16

What’s the best time of year for catamaran tours?

Accepted Answer

We operate year-round! April to October has warmer seas. Winter (Nov–Mar) offers unique whale watching but more variable weather.

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